From the Editor's Desk

How to Make Everyone Great at Data

While most leaders understand the importance of good data to their operations, too many fail to recognize the critical role that people play in creating it — and even make it harder for people to do the right things when it comes to data. Yet it doesn’t take much — a little training, an opportunity to speak up, better KPIs — to get far better results. Leaders should support pride in workmanship, seize opportunities, and take point on leading culture change.

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