Thursday 25th April 2024
  • In a Memo to Employees, Delta’s CEO Announced They Were Getting Raises. These 5 Words Stuck Out

    This week, Delta's CEO, Ed Bastian, sent a memo to employees, announcing that they would be getting a five percent raise. I guess if you're going to get a memo from the CEO of your company, this seems like the one you want. After all, everyone likes getting a raise.

    This, in fact, is--according to Delta--the third year in a row that the airline has given employees a raise, and is separate from the $1.4 Billion the company handed out in profit sharing. That's impressive, but there was something about the memo that stuck out to me, however. To be more precise, there were five words that caught my attention because they serve as a powerful lesson for every leader. See if you can spot them in this excerpt from the memo:


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  • How Burnout Became Normal -- and How to Push Back Against It

    Slowly but steadily, while we’ve been preoccupied with trying to meet demands that outstrip our resources, grappling with unfair treatment, or watching our working hours encroach upon our downtime, burnout has become the new baseline in many work environments. From the 40% of Gen Z workers who believe burnout is an inevitable part of success, to executives who believe high-pressure, “trial-by-fire” assignments are a required rite of passage, to toxic hustle culture that pushes busyness as a badge of honor, too many of us now expect to feel overwhelmed, over-stressed, and eventually burned out at work. When pressures are mounting and your work environment continues to be stressful, it’s all the more important to take proactive steps to return to your personal sweet spot of stress and remain there as long as you can. The author presents several strategies.

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  • Managing Your Emotions During an Argument at Work

    But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In this episode, you’ll learn some simple techniques that will help you manage your emotions when conflict arises at work.

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  • Lessons from Amazon's Early Growth Strategy

    So much has been written about Amazon’s outsized growth. But Harvard Business School professor Sunil Gupta says it’s the company’s unusual approach to strategy that has captured his scholarly attention. Gupta has spent years studying Amazon’s strategy and its founder and former CEO Jeff Bezos.

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  • Research: Why People Really Buy Upcycled Products

    Researchers who analyzed consumer feedback from Etsy discovered that what consumers value most about upcycled products is not their sustainability but their creativity. Their findings offer some guidelines for companies who hope to design and successfully market upcycled products: 1) Designers should consider using components from other industries to enhance the appeal of their products and encourage cross-industry collaboration; 2) Product designers and managers should identify new uses for product components; 3) Marketers should emphasize creativity, as well as sustainability, in their messaging about upcycled products; and 4) Companies can boost the appeal of new products by emphasizing design elements that remind consumers of upcycled products.

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  • Working Parents, Plan for the Week with This Simple Exercise

    As work travel and hours in the office mount, work parents are feeling the logistical challenges of making every week happen — from kid pickup and dropoff and sports practice to meal planning and doctor’s appointments. The main difficulties lie in managing the firehose of information, coping with decision fatigue, and dealing with surprises like an illness or a forgotten event. The best approach for avoiding — or mitigating — these obstacles is the weekly preview: A planning session between the core adults in the family each week to go over what’s coming. The week’s plan is documented and discussed, highlighting variances from typical weeks and indicating back-up plans for particularly tricky spots.

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  • Why IBM employees in Brazil are suing to be classified as tech workers

    When IBM posted an ad for a remote job in Brazil last September, it included a caveat: “IBM, for institutional reasons, will not hire residents of Minas Gerais, even though this is a remote position.”

    The company’s move to exclude workers from the southeastern Brazilian state, home to 20.5 million people, came after IBM lost a lawsuit to the local union. In 2015, the IT workers’ union in the state sued the tech company for listing its employees as traders and not tech workers, making them ineligible for a series of attractive benefits. In 2018, a regional court ruled in favor of the union, forcing IBM to recognize it as the legal representative of IBM employees in the state.

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  • 5 Best VPN Services (2024): For Routers, PC, iPhone, Android, and More

    It won’t solve all of your privacy problems, but a virtual private network can make you a less tempting target for hackers.


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  • 12 Best Wi-Fi Routers (2024): Budget, Gaming, Mesh

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    The humble Wi-Fi router has become an essential fixture in every home, but the one your internet service provider sent is likely the reason your Wi-Fi sucks. There are various ways to improve your Wi-Fi, but few are as effective as upgrading your router. Benefits will extend to everything from streaming movies and online gaming to video calls. Most people can get by just fine with a single Wi-Fi router, and I’ve collected recommendations to suit different needs, spaces, and budgets. I tested all of these in a busy family home full of Netflix-addicted gamers.


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  • 18 Best Portable Battery Chargers (2024): For Phones, iPads, Laptops, and More

    Keep your phone, tablet, laptop, and other electronics running with these handheld power banks.


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